These Terms of Service (“Terms”) govern your access to and use of Kanisani Kwetu (the “Platform”), operated by [Operator Legal Name] (“we”, “us”). By accessing or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.
1. The service
The Platform provides churches and their branches with tools to manage members, groups, and church structure; record attendance and events; manage giving, contribution campaigns, pledges, and payments; send SMS and email communications and reminders; stream and record services (“Ibada”), including embedded live or recorded video; take personal sermon notes; manage pastoral care and prayer requests; and receive in-app notifications. Features may change over time.
2. Accounts and eligibility
You must provide accurate information and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us or your church administrator promptly of any unauthorized use. You must have the authority to use the Platform on behalf of any church or person you represent.
3. Churches, administrators, and members
Each church (or its parent organization) controls its own workspace, members, roles, and data, and is responsible for its lawful use of the Platform, including obtaining any necessary consents from its members, configuring permissions, and handling member requests. Administrators can access and manage member information according to their assigned roles.
4. Acceptable use
You agree not to:
- use the Platform unlawfully or to harass, abuse, or harm others;
- upload malicious code or attempt to disrupt, probe, or gain unauthorized access to the Platform or its data;
- misuse messaging features to send unlawful, deceptive, or unsolicited messages;
- infringe others' intellectual property or privacy; or
- use the Platform in violation of any third-party terms (including those of embedded video and payment providers).
5. Your content
You and your church retain ownership of the content you submit (such as member records, sermon notes, messages, and uploaded media). You grant us a limited license to host, process, and display that content solely to operate and provide the Platform. You are responsible for the content you submit and for having the rights and consents necessary to do so.
6. Giving, pledges, and payments
The Platform helps churches record contribution campaigns, pledges, and payments. A pledge is a commitment to give and does not by itself transfer funds. Payments may be processed by third-party providers (such as mobile-money, bank, or card processors) under their own terms; we are not a party to those transactions and do not control them. Receipts, refunds, and the handling of funds are the responsibility of the relevant church. We do not guarantee the availability, accuracy, or completion of any payment.
7. Live streaming and third-party platforms
Live and recorded services may be delivered through third-party platforms (such as YouTube, Vimeo, or Facebook) via embedded players. Your use of those streams is subject to the third party's terms and privacy policies. We are not responsible for third-party content, availability, or data practices.
8. Messaging
Churches are responsible for the messages they send through the Platform, for obtaining recipients' consent where required, and for honoring opt-out requests. Messaging may incur charges and is subject to the terms of the underlying SMS and email providers.
9. Intellectual property
The Platform, including its software, design, and trademarks, is owned by us or our licensors and is protected by law. Except for the rights expressly granted to you, we reserve all rights. You may not copy, modify, reverse engineer, or create derivative works of the Platform except as permitted by law.
10. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how information is collected and used.
11. Third-party services
The Platform integrates with third-party services. We are not responsible for third-party services, and your use of them is at your own risk and subject to their terms.
12. Disclaimers
The Platform is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or secure.
13. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, or goodwill, arising from or related to your use of the Platform. Our total liability for any claim relating to the Platform will not exceed the amounts you paid us, if any, for the Platform in the twelve months before the claim.
14. Indemnification
You agree to indemnify and hold us harmless from claims, damages, and expenses arising from your content, your use of the Platform, or your violation of these Terms or applicable law.
15. Suspension and termination
We may suspend or terminate access to the Platform if you violate these Terms or to protect the Platform or its users. You may stop using the Platform at any time and may delete your account as described in the Privacy Policy. Provisions that by their nature should survive termination will survive.
16. Changes to these Terms
We may update these Terms from time to time. We will revise the “Last updated” date and, where appropriate, provide additional notice. Continued use of the Platform after changes take effect constitutes acceptance.
17. Governing law
These Terms are governed by the laws of [Country/Jurisdiction], without regard to conflict-of-laws rules. Any disputes will be subject to the courts of [Country/Jurisdiction], unless applicable law provides otherwise.
18. Contact
Questions about these Terms can be sent to [Operator Legal Name] at [support@yourdomain], [physical address].